It has been said by many savvy dashboard practioners that the determination of the appropriate Key Performance Indicators and Metrics to show on the dashboard is the most challenging and time-consuming task of the entire project. It can take quite a while for the business units to decide on both the right measures and the trigger levels for each measure's red/green/yellow states.
To try and smooth the process for future enterprise dashboard implementations, we categorize the metrics and KPIs by type of dashboard:
Metrics for sales dashboards are often well defined for this category.
Top KPIs include:
Metrics for sales dashboards are often well defined for this category.
Top KPIs include:
Marketing metrics are key to supporting the discipline of marketing as a science.
Top KPIs include:
Marketing metrics are key to supporting the discipline of marketing as a science.
Top KPIs include:
Measuring availablity and quality of business system services in order to calculate SLA is an exacting exercise. So is the quantification of project-related elements.
Top KPIs include:
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